Client Onboarding Officer

Job Description

Our client is a Cyprus registered company which operates an EMI Licensed by the Central Bank of Cyprus. Due to the rapid growth of their international clientele, they are currently looking to hire a Client Onboarding Officer to join their team based in Nicosia.

Key Responsibilities:

  • Conduct ongoing client reviews and Due Diligence;
  • Ensure that KYC/Due diligence information/documentation provided by clients fall within the Company’s requirements;
  • Make sure that CRM systems are fully updated and accurate information is passed therein in relation to clients’ data;
  • Perform client’s negative database screening through software such as Bridger and resolve/investigate the possible hits;
  • Work closely with the Customer Support to make sure that the AML procedures are followed;
  • Investigate the individual alerts to determine if there is a potential suspicious transaction involved;
  • Assess the transaction in the context of previous transactions and the client’s business/purpose of the account;
  • Create and maintain accurate and concise records of all investigations undertaken including details on the rationale for any decisions made;
  • Seek to build an understanding of the profile of customers highlighted through the transaction monitoring alert process;
  • Identify, resolve, escalate any issues in relation to the onboarding process
  • Perform any other ad-hoc AML/Onboarding related tasks.

 Your Profile:

  • A Bachelor Degree;
  • 1-2 years’ experience in a similar position;
  • Very good English (read, speech and written);
  • Fluency in additional languages will be considered an advantage;
  • Solid organizational skills including attention to detail and multi-tasking skills;
  • Basic knowledge of Excel and other Microsoft Office tools;
  • Pleasant personality.


Additional Skills & Experience:

  • Any AML certificate/diploma will be considered an advantage;
  • Experience in a FI/PS/EMI will be considered an advantage;
  • Willing to attend to several seminars;
  • Working under pressure


What's on offer:

  • Join a dynamic and innovative team with a friendly working environment;
  • Competitive remuneration and professional development within the company